This Privacy Policy was last updated on 12th Aug 2021.
Unity Tourism, including all legal entities under the Navnirman Tourism (hereafter referred to as "Unity tourism" or "we") respects your (customers - hereafter referred as "you" or "user") privacy and values our relationship with our business partners, clients, third parties having contractual relationship with Navnirman tourism (hereafter referred to as "third party" or "service provider"), and any party who purchases/intend to purchase/inquire about any product(s) and/or service(s) made available by Unity tourism through any of Unity tourism's customer interface channels including Website, mobile site, mobile app & offline channels including call centers and offices (collectively referred herein as "Sales Channels"). We are committed to protecting your personally identifiable information (hereafter referred as "information" or "personal information" or "personal data" or "special category of personal data") by handling it responsibly and safeguarding it using appropriate technical and organizational measures.
The Services are not intended for users under the age of 16 (Permissible Age), unless permitted under applicable local laws. We do not knowingly collect any personal information from you or market to solicit information from anyone under the Permissible Age. If we become aware that a person submitting personal information is under the Permissible Age, we will delete the account and any related information immediately. If you believe we might have any information from or about you under the Permissible Age, please contact us at [insert contact information].
a.Directly: We obtain personal data directly from individuals in a variety of ways, including but not limited to obtaining personal data from individuals who provide their personal information via registrations or guest account for booking travel services, their business card, complete our online forms on our website/mobile app, provide records relating to previous requests or reservations made, Individuals who subscribe to our newsletters and preference center, register for webinars, and attend meetings or events we host or visit our offices. We may also obtain personal data directly when we are establishing a business relationship, performing professional service through a contract, or through our hosted software applications.
b. Indirectly: We obtain personal data indirectly about individuals from a variety of sources, which includes but is not limited to travel agents, other travel websites, social media, authorized representative from whom you seek travel services on behalf of others and our clients. We may add personal data to our customer relationship management records to better understand and serve you, or to satisfy a legal obligation.
Public sources - Personal data may be obtained from public sources such as news articles and Internet searches.
Social and professional networking sites - If you register or login to our websites using social media (e.g., LinkedIn, Google, or Twitter) to authenticate your identity and connect your social media login information with us, we will collect information or content needed for the registration or login that you permitted your social media provider to share with us. That information may include your name and email address and depending on your privacy settings, additional details about you, so please review the privacy controls on the applicable service to set how much information you want to be shared with us.
Business clients - Our business clients may engage us to provide products/services offered by us which involves sharing personal data they control as part of that engagement. Our services may also include processing personal data under our client's control on our hosted software applications. All such processing will be governed by Unity tourism's client privacy policy.
We may rely on the following lawful reasons when we process your personal data to operate our business and provide our products and services:
The foregoing information collected from you is put to the following use:
If you choose not to share this information, you can still visit our website, but you may be unable to avail certain options or our services.
In general, you can visit our website without telling us who you are or revealing any personal information about yourself. We track the Internet address of the domains from which people visit us and analyse this data for trends and statistics, but the individual user remains anonymous.
Some of our web pages use "cookies" so that we can better serve you with customized information when you return to our website. Cookies are identifiers which websites send to the browser on your computer to facilitate your next visit to our website. You can set your browser to notify you when you are sent a cookie, giving you the option to decide whether or not to accept it. The information we collect and analyse is used to improve our service to you. However, our mobile phone application "Adopt-A-Heritage", does not use cookies.
To learn more, please refer Annexure A: Cookie policy.
In connection with any of the purposes outlined in the "How will we use/process the personal data" section above, we may disclose details about you to:
The analytics service providers with whom the data may be shared are:
The following account information may be shared with these analytics service providers:
And other members of Navnirman tourism third parties that may reasonably require access to personal data relating to you or providing services to you. With specific reference to third party, we use third-party service providers to serve ads on our behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to our website and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a 'pixel tag', which is an industry-standard technology used by various major websites. No personally identifiable information is collected or used in this process. Such third parties do not know your name, phone number, address, email address, or any personal information that can identify you.
Our website hosts various blogs, forums, wikis, and other social media applications or services that allow you to share content with other users (collectively "Social Media Applications"). Any personal data that you contribute to these Social Media Applications can be read, collected, and used by other users of the application. We have little or no control over these other users, so any information you contribute to these Social Media Applications might not be handled in line with this privacy policy.
We have implemented appropriate technical and organizational measures to safeguard and help prevent unauthorized access to your information and to maintain data security. These safeguards take into account the sensitivity of the information that we collect, process, and store and the current state of technology. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. The third party with respect to payment gateway and payment processing are all validated as compliant with the payment card industry standard (generally referred to as PCI compliant service providers).
We assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control. You play an important role in keeping your personal information secure. You should not share your user name, password, or other security information of your Unity tourism account with anyone. If we receive instructions using your registered email ID or username, we will consider that you have authorized the instructions.
Your data protection rights are highlighted below:
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information or to exercise any of your other rights. No fee is required to make a request unless your request is clearly unfounded or excessive. Depending on the circumstances, we may be unable to comply with your request based on other lawful grounds.
We seek to ensure that we only keep your personal data for the longest of:
Please note: Even after your account is terminated, we retain your transactional data for as long as we have a legitimate purpose to do so (and in accordance with applicable law), including to assist with legal obligations, resolve disputes, and enforce our agreements. We may retain and disclose such data pursuant to this Privacy Policy after your account has been terminated.
From time to time we may update this statement. When we do, we will publish the changes on this Website. If you do not agree with these changes, you can discontinue your use of our Website.
If you have a question, comment, or complaint or wish to access a copy of your personal data or to correct it if you believe it is inaccurate, you may contact us at [contact email address].
Please note, we will not be responding to any operational inquiries, and for such support, kindly drop a mail to [support email address].
This Website uses cookies to improve the user experience and ensure that it is functioning effectively, and on occasion also to provide marketing information or advertise online, either directly or through third-party vendors.
In order to provide you with a more personalized and responsive service, Unity tourism needs to remember and store information about how you use this Website. This is done using small text files called cookies. Cookies contain small amounts of information and are downloaded to your computer or other device by a server for this Website. Your web browser then sends these cookies back to this Website on each subsequent visit so that it can recognize you and remember things like your user preferences. You can find below more detailed information about cookies.
By using this Website, you agree to Unity tourism's use of cookies as described in this Cookie Notice.
Some of the cookies Unity tourism uses are mandatory and cannot be disabled to enable you to move around the Website and use its features, such as accessing secure areas that may contain content for registered users. Should you not wish to allow Unity tourism to use these cookies, you may choose to stop using the Unity tourism Website.
Unity tourism also uses functional cookies to record information about the choices you have made and to allow it to tailor the site to its users, for example, to remember your language or region or that you have already completed a survey. This information is usually anonymized and is not used for any other purpose.
Unity tourism or its service providers also use analytic services to understand how effective Unity tourism content is, what interests Unity tourism users have, and to improve how this Website works. In addition, Unity tourism uses web beacons or tracking pixels to count visitor numbers and performance cookies to track how many individual users access this Website and how often. This information is used for statistical purposes only, and it is not Unity tourism's intention to use such information to personally identify any user. However, if you have registered and signed into this Website, Unity tourism may combine this information with information from its web analytic services and cookies to analyze how you use this Website in more detail.
By using this Website, you agree that Unity tourism can place cookies on your computer or device as explained above. Please bear in mind that removing or blocking cookies can impact user experience, and parts of this website may no longer be fully accessible.
Most browsers will allow you to see what cookies you have and delete them on an individual basis or block cookies from any particular or all websites. Be aware that any preference you have set will be lost if you delete all cookies, including your preference to opt-out from cookies, as this itself requires an opt-out cookie to have been set. Also, this may lead to the unavailability of some services.
Unity tourism uses the following service providers, and you can learn more about their privacy policies by clicking on the following links:
Google Analytics: Privacy Policy
A local shared object is like most other browser cookies except that it can store additional types of information. These cookies cannot be controlled using the mechanisms listed above. Our Website uses these types of cookies to store user preferences for media player functionality, and without them, some video content may not play properly.
The Website contains 'social buttons' to enable users to share or bookmark web pages. These are buttons for third-party social media sites, and these sites may log information about your activities on the Internet, including on this Website. Please review the respective terms of use and privacy policies of these sites to understand exactly how they use your information.
Unity tourism sometimes uses external web services on this Website to display content within the web pages, for example, to display images, show videos, or run polls. As with the social buttons, Unity tourism cannot prevent these sites or external domains from collecting information on your use of this embedded content.
Unity tourism may also use tracking technologies to determine whether you have read, clicked on, or forwarded certain email communications which Unity tourism sends to you, to make its communications more helpful and interesting. If you do not wish Unity tourism to confirm whether you have opened, clicked, or forwarded its communications, you will need to unsubscribe, as it is not possible for Unity tourism to send these emails without tracking enabled. Registered subscribers can unsubscribe following the instructions in the individual email communications you receive from Unity tourism.
Unity tourism may modify or amend this Cookie Notice from time to time at its discretion. When Unity tourism makes a change to this notice, it will amend the revision date at the top of this page, and such modified or amended Cookie Notice shall be effective to you and your information as of that revised date. Unity tourism encourages you to periodically review this Cookie Notice to be informed about how it is using cookies.